Introducing The Exeter, a mutual healthcare and protection insurer.

We are here to insure against the impact of ill health

We take away the worry about paying for private treatment with our private medical insurance or help you pay your bills whilst you can't work with income protection. The result? Our members can concentrate on what's important – getting back to normal, quicker.

You can't plan for ill health

It doesn't matter who you are or how well you look after yourself, illness or injury can strike at any time – and it can have a profound affect on your life and finances.

That’s where we come in

Our plans are simpler and clearer than our competitors, which means our members and advisers understand and trust us like no other insurer.

Our promise

We sell a promise - a promise to look after our members when ill health strikes.

Our promise includes delivering a best in class service experience – one which is fast and efficient, yet delivers the personal touch we all enjoy.

We’re proud that our service has received some of the highest accolades the industry can offer. We won’t shout about them here, but you can visit our Awards page if you want to find out more.

Being a mutual


At The Exeter, we’re different to most insurers in a number of ways – maybe the most important difference being our mutual status.

Being a mutual means we don’t have shareholders like a PLC, instead we are owned by our members. This shared ownership has a positive impact on our ethos and what we are trying to achieve. Whilst PLCs are judged ultimately on the financial returns they deliver to shareholders, success for us is paying claims.

We focus all our energy and attention building cover that works for you. But more than that, our service is what really separates us from the competition. We offer you the perfect mix between efficiency, technology and that personal touch that you would expect from a leading specialist.

About The Exeter

Single focus

The fact that we specialise in healthcare and protection and have links back for over a century, helps gives our customers the confidence that they are dealing with an expert, dedicated insurer.

Couple that with a simple organisational structure – The Exeter is based from a single Head Office in the UK – you can be sure you won’t be passed from office to office when you call.