Income protection
Fact vs fiction

We’re here to help you get the most out of your income protection policy, so let’s clear up a few common myths.
Our customer service teams are always paying attention to your questions. Here are 3 common myths debunked.
- ‘If I claim my premiums will go up’
❌ False
Making a claim does not cause your premiums to increase. Whilst your premiums may change over time depending on how your policy is structured, claiming is never the reason.
2. ‘Once I claim, my policy ends’
❌ False
You can claim multiple times whilst you have a policy with us! Your policy won’t end after you claim.
3. ‘I won’t have to pay tax on my benefit payments’
✅ True
Currently, all benefit payments are tax-free.
We’ve got more myths to bust – so keep an eye out for future editions of Your Member Roundup.