Membership Benefits

Member Benefits

Being a member at The Exeter means more than just having an award-winning insurance plan, it makes you part of a growing society. As a thank you, we like to give something back.

Firstly, as the member of a mutual friendly society you have the right to have your voice heard and vote in our Annual General Meeting (AGM). This gives you a say in how we’re run.

In addition, our membership benefits are another important and tangible benefit of being a member of The Exeter, giving you access to convenient and flexible care for yours and your family’s health, all at no extra cost to your insurance policy with us.

GP Helpline


(Available to all members)

A free phone and webcam service just for our members, providing information and advice about your health concerns or those of your family.

GP Helpline

Telephone Consultation

  • Available 24 hours a day
  • 7 days a week
  • Access to GPs day or night

Webcam Consultation

  • Available between 8.30am - 6.30pm
  • Monday to Friday (excluding Bank Holidays)
  • Perfect to talk to a GP face-to-face

Call 0800 331 7933 with your policy number to hand.

(For members overseas call +44 203 554 0142, calls may be charged)

For full details and terms and conditions of our Membership Benefits, please download our guide.


Exeter Assist


(Not available to Cash Plan members)

Offering confidential support and guidance on a wide range of issues, from relationship concerns to worries about debt.

Exeter Assist
Our qualified counsellors are available to speak over the phone in confidence 24 hours a day, 365 days a year, helping you through any of life’s issues or problem.

Simply call 0300 123 3250 with your policy number to hand.

Online portal

With Exeter Assist you also have access to Health Assured’s online portal, providing health and fitness advice as well as emotional and medical support tools.

To access the online portal or find out more about our Membership Benefits, please see the links below.


Private Prescription Service


(Available to all members)

A follow-up to the GP Helpline, providing a hassle-free way of receiving medication, without a trip to an NHS doctor.

Private Prescription

For full details and terms and conditions of our Membership Benefits, please download our guide.