2022
INCOME PROTECTION
CLAIMS STATISTICS.
It’s what’s behind the
numbers that really counts.

Our high level statistics.
Percentage of
claims paid:
92%
Number of new claims
decisions made:
1,336
Number of new
claims paid:
1,229
Number of claims we
were unable to pay:
107
Average claim duration for
full-term policies in weeks:
96
Average claim duration for
short-term policies in weeks:
83
Number of years of
longest ongoing claim:
25
Claims by illness and deferred period.
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