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Find out what’s been happening here at The Exeter. Read our latest research, press releases and news about community and charity support.

Find out what’s been happening here at The Exeter. Read our latest research, press releases and news about community and charity support.
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02/05/2024
The Exeter releases its annual claims statistics, revealing that 96% of income protection claims were paid in 2023, totalling £11.3m in payouts for members
- Overall, 93% of all insurance claims across The Exeter’s total offering were paid, totalling £41.2 million in payouts
- The total payout for income protection claims grew from £9.9m in 2022 to £11.3m in 2023, while the total payout for health insurance claims increased from £25.4m in 2022 to £28.4m in 2023
- The most common reasons for an income protection claim were musculoskeletal conditions (42.8%), hip & knee disorders (10.5%) and mental health conditions (7.5%)

03/08/2023
The Exeter launches new, ground-breaking claims experience; in partnership with UnderwriteMe.
- The ‘first of its kind’ development will support income protection claims, before expanding to cover the provider’s life insurance policies later in 2023.
- The UnderwriteMe backed system will offer a more personalised claims experience to members and more claims decisions from the very first point of contact.
