The Exeter pay £10.5m in income protection claims in 2021
Leading UK protection and health insurer, The Exeter, has today released its income protection claims data for 2021, showing it paid £10.5 million, an increase of 4% on the £10.1m in 2020.
The Exeter’s Chairman, Wallace Dobbin, announces retirement after 14 years on the Board
Leading UK protection and health insurer, The Exeter, today announced that its Chair, Wallace Dobbin, will be retiring from his role in June 2022 following the company’s Annual General Meeting.
The Exeter pays out rebate to health insurance members
Leading UK protection and health insurer, The Exeter, has today announced that it will be returning a total of £5.3 million to its health insurance members. The rebate will see members receive an average return of £346 per policy, equivalent to two months’ premiums (excluding insurance premium tax).
The Exeter sees increased demand for digital healthcare services
Protection and health insurer, The Exeter, saw year on year usage of its free member health and wellbeing app, HealthWise, grow by 60% in 2021.
The Exeter becomes first insurer to sign up to the Vulnerable Customers Charter
Leading UK protection and health insurer, The Exeter, has become the first insurer to sign up to the Vulnerable Customer Charter, developed by the UK Financial Vulnerability Taskforce (FVT) to promote greater understanding and establish best practices in respect of consumer vulnerability.
Gordon Greig joins The Exeter as Strategy and Change Director
Protection and health insurer, The Exeter, have announced the appointment of Gordon Greig as their new Strategy and Change Director. Gordon joins The Exeter from his previous position as Protection Proposition Director at Royal London.
CEO Interview: Isobel Langton, The Exeter
“The best way of promoting income protection is to improve the customer journey”.
Jamie Page joins The Exeter as Head of Strategic Partnerships
Health and protection insurer, The Exeter, has today announced the appointment of Jamie Page as Head of Strategic Partnerships. Jamie joins The Exeter from his previous position as Head of Exclusive Associates at Vitality UK.
The Exeter simplifies its life cover offering
Health and protection insurer, The Exeter, has announced a simplification of its life insurance cover, with its award-winning Real Life product now the choice for all customers with complex or multiple health conditions.
The Exeter launches ‘Income First’
- Level guaranteed premiums available across all occupation classes
- Increased medical underwriting limits included
- New employer change promise introduced
Two-thirds of UK’s working population worried about a loss of earnings through illness, including COVID-19, research from The Exeter shows
- However, less than one in five (19%) protect their income
- Industry jargon highlighted as a barrier to raising awareness, with just half of adults (52%) saying language used to describe insurance products is easy to understand.
One third of income protection claims paid by The Exeter in 2020 were for COVID-19
The protection and health insurer paid over £10.1m in new claims in 2020, supporting more than 1,700 of its members. Covid-19 was the single most claimed for condition, accounting for almost £500,000 in benefit payments. Highlighting the long-term value of income protection, The Exeter’s longest single claim started in 1997, paying out £520,000 to date.
The Exeter enhances its member benefits app, HealthWise, increasing access to consultations with registered dietitians and qualified nutritionists
Health and protection insurer, The Exeter, has today announced a series of additions to its member benefits app, HealthWise, to help members feel better, faster.
The Exeter hires Isobel Langton as new Chief Executive
The Exeter hires Isobel Langton as new Chief Executive:
- Experienced leader in the intermediary sector who is passionate about customer service.
- Clear focus on developing innovative propositions and delivering value for money.
The Exeter saw record breaking usage of its HealthWise services in 2020
Health and protection insurer, The Exeter, saw usage of its HealthWise services more than double in 2020, helping more members than ever before during the Covid-19 pandemic. Built alongside leading digital healthcare provider Square Health, the app provides high-value benefits to help members positively manage a healthy lifestyle.
The Exeter introduces quick quote option to its application journey for its ‘Real Life’ product
Enhancements aim to make it even easier for advisers to quote on life cover for those with complex medical history
Our ISO 27001 certification has been revalidated
ISO 27001 is recognised worldwide as the standard for information security management and our certification has been revalidated.
Nearly a fifth of self-employed workers have no savings at all, but less than one in ten protect their income, research from The Exeter shows
Nearly a fifth of self-employed workers have no savings at all, but less than one in ten protect their income, research from The Exeter shows.
The Exeter sees sharp rise in registrations and usage of its HealthWise services during the Covid-19 pandemic
Health and protection insurance specialist, The Exeter, has seen a significant increase in registrations and usage of its HealthWise services since the start of the COVID-19 outbreak.
COVID-19 - rising to the challenge
There is no doubt in anyone’s mind that the coronavirus pandemic has changed the way we work, live, and interact with each other. The full impact of this once-in-a-generation (we hope!) crisis cannot yet be measured, but like everyone else, insurers have had to adapt to the unfolding situation.