Two-thirds of UK’s working population worried about a loss of earnings through illness, including COVID-19, research from The Exeter shows
- However, less than one in five (19%) protect their income
- Industry jargon highlighted as a barrier to raising awareness, with just half of adults (52%) saying language used to describe insurance products is easy to understand.
One third of income protection claims paid by The Exeter in 2020 were for COVID-19
The protection and health insurer paid over £10.1m in new claims in 2020, supporting more than 1,700 of its members. Covid-19 was the single most claimed for condition, accounting for almost £500,000 in benefit payments. Highlighting the long-term value of income protection, The Exeter’s longest single claim started in 1997, paying out £520,000 to date.
The Exeter enhances its member benefits app, HealthWise, increasing access to consultations with registered dietitians and qualified nutritionists
Health and protection insurer, The Exeter, has today announced a series of additions to its member benefits app, HealthWise, to help members feel better, faster.
The Exeter hires Isobel Langton as new Chief Executive
The Exeter hires Isobel Langton as new Chief Executive:
- Experienced leader in the intermediary sector who is passionate about customer service.
- Clear focus on developing innovative propositions and delivering value for money.
The Exeter saw record breaking usage of its HealthWise services in 2020
Health and protection insurer, The Exeter, saw usage of its HealthWise services more than double in 2020, helping more members than ever before during the Covid-19 pandemic. Built alongside leading digital healthcare provider Square Health, the app provides high-value benefits to help members positively manage a healthy lifestyle.
The Exeter introduces quick quote option to its application journey for its ‘Real Life’ product
Enhancements aim to make it even easier for advisers to quote on life cover for those with complex medical history
Our ISO 27001 certification has been revalidated
ISO 27001 is recognised worldwide as the standard for information security management and our certification has been revalidated.
Nearly a fifth of self-employed workers have no savings at all, but less than one in ten protect their income, research from The Exeter shows
Nearly a fifth of self-employed workers have no savings at all, but less than one in ten protect their income, research from The Exeter shows.
The Exeter sees sharp rise in registrations and usage of its HealthWise services during the Covid-19 pandemic
Health and protection insurance specialist, The Exeter, has seen a significant increase in registrations and usage of its HealthWise services since the start of the COVID-19 outbreak.
COVID-19 - rising to the challenge
There is no doubt in anyone’s mind that the coronavirus pandemic has changed the way we work, live, and interact with each other. The full impact of this once-in-a-generation (we hope!) crisis cannot yet be measured, but like everyone else, insurers have had to adapt to the unfolding situation.
As the number of confirmed cases of Coronavirus (COVID-19) in the UK and across Europe continues to rise, we are monitoring events closely and will continue to update our guidance as the situation evolves.
Paul Smith joins The Exeter as Chief Information Officer
Health and protection insurer, The Exeter, has today announced the appointment of Paul Smith as its new Chief Information Officer (CIO). Paul joins The Exeter’s Executive Board from Just Group where he was the Director of IT. Paul will be responsible for driving the development and delivery of The Exeter’s IT strategy as the company looks to expand and spearhead innovation to meet its forward-thinking approach and customer preferences.
Andy Chapman to retire as Chief Executive of The Exeter
Health and protection insurer, The Exeter, has today announced that its Chief Executive Andy Chapman will retire after 40 years working within the insurance industry and will be stepping down at the end of 2020.
The Exeter joins The Protection Distributors Group ‘Claims Charter’
Specialist health and protection insurer The Exeter has joined the Protection Distributors Group (PDG) Claims Charter, following the announcement of its pilot with AlphaTrust, the digital claims solution from iPipeline. The digital transformation programme means that The Exeter’s income protection (IP) members will have the option to submit their claim form and provide supporting information via a secure online platform.
Promoting the value of protection
When misfortune strikes, income protection is one of the most valuable policies a person can have. But for too many people, insuring their income is not something they think about. Steve Bryan shares his view on the importance of income protection.