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Featured Insights
07/01/2026
Why income protection matters most for the financially vulnerable
While inflation has eased from recent highs, many households are still struggling to make ends meet. Our research shows that 41% of UK adults feel less financially secure than they did a year ago, and only 22% say they are “very confident” their family would be financially secure if something unexpected happened1. It’s a reminder of just how many people are only one event away from real financial hardship.
20/03/2025
New NHS support: An opportunity and challenge for the private health insurance sector
Through an election campaign, vote, Budget and the Chancellors first Mansion House announcement in November, the political landscape for UK advisers and insurers has certainly changed since this time last year.
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25/09/2025
Income protection claims - are we telling the whole story?
In the world of protection insurance, trust is everything. It’s the foundation on which customers make decisions about safeguarding their financial future. But trust must be earned, and maintained, through transparency, especially when it comes to income protection claims.
21/09/2025
Making the application process quicker and more accurate
Our research found that most advisers are confident talking to clients with serious or multiple health conditions1, but do clients have the same level of confidence?
13/08/2025
Choosing Beneficiary Nomination or trusts for life insurance
Did you know that 77% of life insurance policyholders didn’t specify who they wanted their payout to go to in 2023?1 This can mean the benefit is given out according to UK laws, which may not be in line with the policyholder’s wishes and the administration process can be tricky, especially when family situations are complicated.
21/05/2025
Cutting through the complexity of protection products
The protection insurance market is a complex place. Despite best intentions to find simple product and service solutions, insurers need to meet competing demands when developing propositions. Most importantly, of course, is designing something that will provide value to customers. But there are other considerations too. Is it a sought-after feature for advisers? How will it appear on aggregator portals? Will it be positively rated on comparison services? Is it innovative enough?
20/03/2025
The Future of Income Protection
After three years of continuous growth, and a 22% increase in sales from 2020 to 20231, income protection is finally becoming a bigger part of the protection conversation – but it is still nowhere near where it should be.
14/02/2025
Digital Underwriting: Balancing Innovation with Expertise
The continuing evolution of digital underwriting has been key to reshaping our industry. It’s brought speed and innovation to the forefront of our thinking and helped us to deliver better experiences for both advisers and their clients.
