Member benefits | Adviser | The Exeter

Don't sell your clients short

Healthwise

Make sure they get the benefits of HealthWise -  the free members app that provides quick and convenient medical advice and treatments via their smartphone or tablet.

<p><img src="/assets/img/logo-health-wise.png" alt="Healthwise"></p>

Make sure they get the benefits of HealthWise -  the free members app that provides quick and convenient medical advice and treatments via their smartphone or tablet.

What’s more, members can use HealthWise from anywhere in the world without claiming on their policy and using it won’t ever affect their premiums.

The exact services available depends on the type of policy.

The HealthWise benefits available depend on the policy.
The HealthWise benefits available depend on the policy.
Remote GP appointments (unlimited consultations each year)

With demand for GP appointments rising and the number of NHS GPs falling, it comes as little surprise that many people have to wait weeks to be seen.

HealthWise takes this wait away, by allowing members to book phone or video consultations via the app with experienced UK-based GPs without leaving home, or from anywhere in the world.

The service offers clinical advice and guidance, and GPs can issue a prescription if required or recommend further treatment. 

Second medical opinion service (up to two consultations each year)

Sometimes we all need a second opinion to help make a difficult decision. Members can use HealthWise to access a second medical opinion, where a diagnosis can be assessed and analysed by a second expert pair of eyes. It could recommend a different treatment plan, or just valuable reassurance.

Physiotherapy (up to six consultations each year)

With HealthWise members can also receive assessment, diagnosis and treatment of musculoskeletal conditions. With access to a network of physiotherapists, they can get the help they need via video consultation.

Mental health support (up to six consultations each year)

HealthWise provides access to fully trained specialists who can assess and treat a range of mental health conditions including anxiety, depression & substance abuse, as well as offering emotional and behavioural support. The service is provided by video consultation with therapists via the app.

Registered dietitian consultations (up to six consultations each year)

Members can access one-to-one consultations with a HCPC registered dietitian who can help improve health and wellbeing, including working with special dietary needs due to health conditions such as coeliac disease.

Lifestyle and nutrition consultations (up to six consultations each year)

Members can access lifestyle and nutrition coaching, which is designed to take a holistic view across a range of areas that can affect health, wellbeing and happiness. Our lifestyle and nutrition consultants can help members with stress management, improving sleep and motivation to exercise.  

Health MOTs for policyholders (one health MOT kit each year)

Your clients can keep on top of their health with a yearly health assessment through a pin prick blood test. This test checks 20 different markers to spot any problems early on. Your client will receive a report in the app with the findings.

One Health MOT per year for policyholders only.

Repeat prescriptions

Your clients can now order private and NHS repeat prescriptions through HealthWise. There is no charge for this service. This service is available to your clients residing in England, but not Northern Ireland, Scotland and Wales.

Remote GP appointments (unlimited consultations each year)

With demand for GP appointments rising and the number of NHS GPs falling, it comes as little surprise that many people have to wait weeks to be seen.

HealthWise takes this wait away, by allowing members to book phone or video consultations via the app with experienced UK-based GPs without leaving home, or from anywhere in the world.

The service offers clinical advice and guidance, and GPs can issue a prescription if required or recommend further treatment. If a referral from HealthWise is used to claim on your client's health insurance policy, additional medical information may be required from your client's usual GP.

Second medical opinion service (up to two consultations each year)

Sometimes we all need a second opinion to help make a difficult decision. Members can use HealthWise to access a second medical opinion, where a diagnosis can be assessed and analysed by a second expert pair of eyes. It could recommend a different treatment plan, or just valuable reassurance.

Physiotherapy (up to six consultations each year)

With HealthWise members can also receive assessment, diagnosis and treatment of musculoskeletal conditions. With access to a network of physiotherapists, they can get the help they need via video consultation.

Mental health support (up to six consultations each year)

HealthWise provides access to fully trained specialists who can assess and treat a range of mental health conditions including anxiety, depression & substance abuse, as well as offering emotional and behavioural support. The service is provided by video consultation with therapists via the app.

Registered dietitian consultations (up to six consultations each year)

Members can access one-to-one consultations with a HCPC registered dietitian who can help improve health and wellbeing, including working with special dietary needs due to health conditions such as coeliac disease.

Lifestyle and nutrition consultations (up to six consultations each year)

Members can access lifestyle and nutrition coaching, which is designed to take a holistic view across a range of areas that can affect health, wellbeing and happiness. Our lifestyle and nutrition consultants can help members with stress management, improving sleep and motivation to exercise.  

Health MOTs for policyholders (one health MOT kit each year)

Your clients can keep on top of their health with a yearly health assessment through a pin prick blood test. This test checks 20 different markers to spot any problems early on. Your client will receive a report in the app with the findings.

One Health MOT per year for policyholders only.

Repeat prescriptions

Your clients can now order private and NHS repeat prescriptions through HealthWise. There is no charge for this service. This service is available to your clients residing in England, but not Northern Ireland, Scotland and Wales.

Remote GP appointments (unlimited consultations each year)

With demand for GP appointments rising and the number of NHS GPs falling, it comes as little surprise that many people have to wait weeks to be seen.

HealthWise takes this wait away, by allowing members to book phone or video consultations via the app with experienced UK-based GPs without leaving home, or from anywhere in the world.

The service offers clinical advice and guidance, and GPs can issue a prescription if required or recommend further treatment. 

Second medical opinion service (up to two consultations each year)

Sometimes we all need a second opinion to help make a difficult decision. Members can use HealthWise to access a second medical opinion, where a diagnosis can be assessed and analysed by a second expert pair of eyes. It could recommend a different treatment plan, or just valuable reassurance.

Registered dietitian consultations (up to six consultations each year)

Members can access one-to-one consultations with a HCPC registered dietitian who can help improve health and wellbeing, including working with special dietary needs due to health conditions such as coeliac disease.

Lifestyle and nutrition consultations (up to six consultations each year)

Members can access lifestyle and nutrition coaching, which is designed to take a holistic view across a range of areas that can affect health, wellbeing and happiness. Our lifestyle and nutrition consultants can help members with stress management, improving sleep and motivation to exercise.  

Health MOTs for policyholders (one health MOT kit each year)

Your clients can keep on top of their health with a yearly health assessment through a pin prick blood test. This test checks 20 different markers to spot any problems early on. Your client will receive a report in the app with the findings.

One Health MOT per year for policyholders only.

Repeat prescriptions

Your clients can now order private and NHS repeat prescriptions through HealthWise. There is no charge for this service. This service is available to your clients residing in England, but not Northern Ireland, Scotland and Wales.

Remote GP appointments (unlimited consultations each year)

With demand for GP appointments rising and the number of NHS GPs falling, it comes as little surprise that many people have to wait weeks to be seen.

HealthWise takes this wait away, by allowing members to book phone or video consultations via the app with experienced UK-based GPs without leaving home, or from anywhere in the world.

The service offers clinical advice and guidance, and GPs can issue a prescription if required or recommend further treatment. 

Registered dietitian consultations (up to six consultations each year)

Members can access one-to-one consultations with a HCPC registered dietitian who can help improve health and wellbeing, including working with special dietary needs due to health conditions such as coeliac disease.

Lifestyle and nutrition consultations (up to six consultations each year)

Members can access lifestyle and nutrition coaching, which is designed to take a holistic view across a range of areas that can affect health, wellbeing and happiness. Our lifestyle and nutrition consultants can help members with stress management, improving sleep and motivation to exercise.  

Health MOTs for policyholders (one health MOT kit each year)

Your clients can keep on top of their health with a yearly health assessment through a pin prick blood test. This test checks 20 different markers to spot any problems early on. Your client will receive a report in the app with the findings.

One Health MOT per year for policyholders only.

Repeat prescriptions

Your clients can now order private and NHS repeat prescriptions through HealthWise. There is no charge for this service. This service is available to your clients residing in England, but not Northern Ireland, Scotland and Wales.

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